Support Center

We’re here to help you get the most out of YouTube Caption Plus.

Contact Support

For technical support or general inquiries, please email us at: [email protected]

We typically respond to all inquiries within 24-48 hours during business days.

Frequently Asked Questions

How do I install the extension?

Click the “Try for Free” button on our homepage to visit the Chrome Web Store. Click “Add to Chrome” to install.

Why can’t I see the transcript?

Make sure captions are enabled for the video (CC button) and the video has available captions.

How do I access AI features?

AI features are available to premium subscribers. Click the AI tab in the extension panel to use them.

What’s included in the free tier?

Free users get access to transcript viewing and search features, limited to 10 transcripts per month.